You can pay online. We accept payment in United Kingdom Pounds (£), Euro (€), United States Dollars ($), Canada Dollars ($), Australia Dollars (AU$), Israel New Shekels (₪), China Yuan Renminbi (¥), Denmark Kroner (kr), Hong Kong Dollars (HK$) & Czech Koruna (Kč).

For payments made in GBP we accept: Visa, Maestro, Visa Electron and MasterCard. For all other payments we accept: Visa, Visa Electron, JCB, MasterCard, Alipay, Google Pay and Apple Pay.

We also accept payment through PayPal for GBP, Euro and US Dollars.

Pay later with Klarna available. Click here for more information about Klarna.
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. T&Cs apply.

Please do not send cash or cheques to us.

Don't worry, sales taxes & import VAT on orders dispatched to the European Union are all pre-paid by us via the postal service. You can shop with confidence at allbeauty.com knowing that the price you see is the price you pay.

Please note: We have no control over taxes and fees on orders sent outside of the EU. Please contact your local customs office for details of any possible charges prior to placing your order.

We deliver anywhere in the world, FREE delivery is available on your order - full details can be found on the delivery page for your chosen country. Our FREE option may not be available for larger orders or orders containing particularly heavy items. Orders of two or more items may be dispatched separately. Click here to find out more about delivery.

Due to international aviation regulations, certain beauty products are considered too hazardous to be sent by air. This means we are not able to offer all of our products for delivery to every destination. Please accept our apologies for any inconvenience or disappointment caused. 

When you use one of our tracked delivery services, we’ll automatically send you an email with your tracking number, and the address for the courier company’s tracking website, as soon as we dispatch your order. Follow the simple instructions to keep tabs on your order every step of the way.

At busy times orders may take 2-3 days to be dispatched. The majority of orders are received within 2-3 business days after dispatch. As we cannot guarantee the speed of the postal service, please allow up to: 8 business days for UK delivery, 14-15 business days for Western Europe and 20 business days for the Rest of The World.

We want you to be happy with your order and offer a 60-day no-quibble guarantee on all products purchased through allbeauty. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 60 days of receipt and we will refund you at the price you paid for the product(s). We offer a freepost returns address for our UK Customers only. Please note we will not refund any postage you may have paid on the original order.

For faulty, damaged, unsatisfactory quality or incorrect item/s received, please contact Customer Service via the email address or telephone number below within 60 days of receiving your order. Please ensure you do not dispose of your order keeping any damaged items, product packaging and outer box and packing materiel. We will require clear photographic evidence and may require the return of the goods to support any claims for damages, prior to resolution. Once a claim is complete and successful we will offer a full refund or replacement, subject to availability.

For reasons of hygiene and safety, we cannot refund or exchange any grooming products or cosmetics that have been removed from the original wrapping or show any signs of having been used unless they are faulty. For faulty, damaged, unsatisfactory quality or incorrect item/s received please see the separate section here.

If you are unable to use our automated returns portal you will need to contact our Customer Service Team to arrange your returns form and label. This will then be emailed back to your account email address. The label will need to be printed out or hand written as instructed on the returns form. Please attach the label to your parcel ensuring your Returns Number is also on the label and a copy added inside your parcel for identification purposes. When posting you will be required to pay for standard post and will need to request a receipt at the Post Office counter. You can then email us an image of your proof of postage receipt and we can then refund this postage payment against your original payment method for you.

Please note: if you are returning a full order we can only refund upto the maximum order value. Therefore in this situation we would arrange account credit for the cost of your postage for you instead.

Occasionally yes. In the unlikely event that an item is not in stock we will contact you within 72 hours of the receipt of your order. You will have the option of cancelling or continuing with the remainder of the order. If you would like to be emailed when a particular product comes back into stock, please message us from your account with the product details.

If you have not received your order after the time periods outlined in “How long will it take to receive my order?” please contact us and we will do all we can to help.

Due to Industrial Action affecting Royal Mail deliveries some orders are taking longer to deliver than usual and for tracking to update. This is also impacting other delivery services. Please allow extra time before contacting us. The Royal Mail Tracked 48 last order date for Christmas delivery is Thursday 15th December.

allbeauty is an online retailer which is set up to sell directly to Customers and is not a wholesaler.

You can be kept up to date with our special offers and any Voucher Codes that we may be running by opting into receiving our e-newsletter and emails. You can do this by logging into your account page and selecting Contact Details & Billing Address under My Details. At the bottom of your details is an option to be included in our special deals.

As an internet company, we do request that you register with us and place your orders online. Please contact us via your account for further information.

Security is extremely important to us, our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. Certain areas of our site use industry standard SSL to encrypt sensitive data, such as your billing address details. We record IP address of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.

For your added security all payment pages are hosted and processed by Adyen which means that we don't hold records of your credit card details.

If you no longer wish to be kept up to date with our special offers and any Voucher Codes, you can remove yourself from our mailing lists by logging into your account page and selecting Communications Preferences under Account Settings.

To save time (and trees!) allbeauty is pleased to make your Voucher(s) available by email in PDF format!

Simply enter (and then confirm) the email address of the lucky recipient and we will automatically send out their Voucher(s) when you complete the checkout process.

Easy, you can download Acrobat Reader from Adobe free of charge! Click hereto visit the Acrobat Reader website.

Only if you want to! You can redeem any Voucher using the unique code printed at the base. You can read this from the screen without ever needing to print out your Vouchers.